Gartner played a pivotal role in providing industry trends and getting SA Power Networks perspective, a lot broader than just what’s happening in Australia, but also around the world, which was crucial, since the reset proposal, sets SA Power Networks up for the next 5 years.
Gartner also provides support with technology strategy and planning, which included identifying the solutions and technologies needed to support business areas. Information and tools were shared to strengthen business analytics and intelligence, for better decision making. This knowledge was also used to ensure current and future technology capabilities map to business capabilities.
Additional research and insights centered around digital and data strategy, in relation, to the business and identifying value streams. Examples include D&A and Enterprise Architecture IT Score assessments to identify gaps and provide baselines with actionable KPI’s, D&A governance frameworks, AI Opportunity Radar research, which help frame business conversations, and vendor proposal reviews to support contract negotiations and license renewals.