Client Story

Aligning with industry standards for operating models

Ventia is one the largest infrastructure service providers across Australia and New Zealand and with operations across over 400 sites. Hear how Melanie Evans, Chief Information Officer at Ventia, worked with Gartner to enhance their IT strategy, focusing on modernisation, resilience and building platform strength.

Mission Critical Priority

Focusing on building a strong IT operating model, coupled with driving a high-performing culture and ensuring the technology function is seen as a trusted business partner. 

How Gartner helped

Ventia used Gartner research and practical tools covering IT diagnostics and benchmarking around budgeting and cost optimisation. The Chief Information Officer also attended Gartner IT Symposium to connect and build relationships with industry peers, and leveraged a Gartner Executive Partner to deep dive into queries in a 1:1 context as well as in a broader leadership team context.

Business impact

With support from Gartner for Executive Programs, the Chief Information Officer was able to:

  • Benefit from leadership expertise that is rigour-tested and trusted to help Ventia understand how to build a valued technology function
  • Build an operating model based on trusted insights and industry standards
  • Leverage insights and data to help strengthen conversations with the C-level
Infrastructure Services

Industry

Infrastructure Services


Revenue

Revenue

Approx. $5,676M


Employees

Employees

35,000

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