Client Story

Northern Beaches Council builds organisational resilience

Learn how we helped the CIO at Northern Beaches Council, build organisational resilience while harmonising people, processes, and technology.

Mission Critical Priority

Managing 57 lines of business across the council, the primary challenge is building resilience while harmonising people, processes, and technology to deliver a consistent customer experience.

How Gartner helped

Access to Gartner analysts around the world, allowing them to augment their team and provide just-in-time support.

Business impact

  • Achieve significant cost savings: saved hundreds of thousands of dollars through procurement and various contract negotiations.
  • Informed decision making: confidently manage expectations and convince the board on key IT decisions and investments.

 

Industry

Industry

Government


Revenue

Revenue

Approx. $70M (per year)


Employees

Employees

500

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