Client Story

Becoming more customer centric through a stronger IT strategy

Brighter Super is a Queensland-based superannuation fund that has provided trusted and reliable investment, advice and insurance for almost 60 years. Brighter Super has over 230,000 members and over $30 billion* in funds under management. The Chief Information Officer, Randike Gajanayake, sought Gartner's help to build the right culture and a model to provide better outcomes for all. *As at 31 December 2023. 

Mission Critical Priority

Build the right culture and a model to provide better outcomes for all business units, as well as their members.

How Gartner helped

Brighter Super used Gartner research and toolkits that helped his team augment and trigger their thinking and leveraged a Gartner Executive Partner who provided the client with access to experience and knowledge to help guide him on the right path towards achieving the goals.

Business impact

With support from Gartner for Executive Programs, the Chief Information Officer was able to:

  • Have confidence when building the IT strategy with the ability to course-correct and drive towards the right outcomes
  • Build a lean AI strategy end-to-end from planning through to board approval to execution
  • Benefit from a valuable and respected interpersonal working relationship with his Gartner Executive Partner that helped expand thinking
Industry

Industry

Financial Services


Revenue

Revenue

N/A


Employees

Employees

300

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