The Fair Work Ombudsman is the national workplace relations regulator. They help employers and employees by providing information, education and advice on pay rates and workplace rights and obligations. Chief Information Officer, Dimitar Dimitrovski, sought support from Gatner in forming a new IT strategy focusing on driving business agility.
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Client Story
Achieving business agility through a new IT strategy and operating model
Mission Critical Priority
Forming a new IT Strategy focusing on driving business agility, delivering value and streamlining the IT organisational structure.
How Gartner helped
Gartner research helped the client, and his team expand knowledge and building internal team capabilities through the learning and development opportunities. Gartner experts provided personalised insights around IT strategies in a cost-effective way while a dedicated Gartner Executive Partner helped facilitate discussions on operating models with senior executives and directors.
Business impact
With support from Gartner for Executive Programs, the Chief Information Officer was able to:
- Focus on building a strong IT strategy by ensuring the IT organisational structure was streamlined to deliver optimal value
- Leverage operating model sessions to help roll the model up into the broader corporate plan and ensure their key initiatives were achieved
- Benefit from a strong return on an investment that is scalable
Industry
Government
Revenue
Approx. $1,106M
Employees
1,000
