Co-operative Bulk Handling LTD (CBH Group) is Australia’s largest co-operative and a leader in the Australian grain industry, with operations extending along the value chain from fertiliser to grain storage, handling, transport, marketing and processing. Owned and controlled by approximately 3,500 Western Australian grain growing businesses, the core purpose of CBH is to sustainably create and return value to Western Australia grain growers, current and future.
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Client Story
A robust, long-term and actionable technology plan
Mission Critical Priority
Their Path to 2033 Strategy builds on existing plans to improve supply chain capability and with that three strategic focus areas help them deliver on their objectives: developing, retaining and attracting engaged skilled people, having the right technology, systems, data and reporting in place to support flexible decision making and dedicated investment in infrastructure and supply chain.
How Gartner helped
Gartner supported CBH Group to maintain their currency of knowledge, honing-in on cybersecurity while supporting flexibility in their technology plan. By providing real world examples, insights and research Gartner, helped leadership understand what others are doing versus what is theoretically possible, including ensuring the best value and outcomes with data are uncovered and sharing other insightful information such as what is happening in the AI space.
CBH Group collaborated with Gartner analysts and experts to ensure their longer-term technology plan is robust and business centric aligned to strategic priorities, with real actionable items and this included guidance on the best approach to embed its two core systems while deciding on the best plan on when to replace or upgrade their systems, in a fast-paced changing environment.
Value was also derived from vendor licensing negotiation support to ensure the best deals were made.
Business impact
With support from Gartner and the Gartner Executive Partner, CBH Group was able to:
- Better predict what is required for the Group in the future technology wise, what the direction should be, ensuring flexibility, while continuing to align the technology strategy to business priorities.
- Make the best decisions to keep the company protected through information and up-to-date knowledge regarding cybersecurity practices and strategies, while ensuring the best balance possible is achieved.
- Ensure the right management of data with the right systems and process is in place for reporting, to support effective decision making.
- Use Gartner’s independence from vendors, to support leadership to make informed decisions when negotiating on vendor contracts and ensuring the best value is realised and received from deals.
Industry
Agriculture
Revenue
$6 Billion (AUD)
Employees
1,200+
