Make faster, smarter decisions with confidence as you transform government.
- Gartner client? Log in for personalized search results.
Why Government Leaders Choose Gartner
24/7 insight, guidance and tools for federal, state and local governments, and defence
Across government departments, it is increasingly urgent to leverage technology and digital experience to advance citizen services. To capture tangible outcomes, tap into our extensive public-sector experience:
- Objective, industry-leading insights
- Interactive, practical tools
- One-on-one guidance from Gartner experts on your mission-critical priorities
Government leaders deliver on their digital priorities with confidence
Access to research, proprietary tools and one-on-one guidance enables you and your team to make better decisions and act decisively and confidently.
- Act on key initiatives
- Leverage practical tools
- Engage with government experts
- Network with peers
Prioritise and focus strategy, operations and technology decisions
Government leaders and their teams, whether in a specific level of government (local vs. federal) or in a specific area such as defence, use Gartner government insights and tools to develop, measure and iterate strategies, operating models, cost and technology decisions.
Expand knowledge
- 80+ Gartner Magic Quadrant™ reports, the gold standard for objective market analysis on 800+ technology and service providers.
- Gartner IT Score to assess IT maturity levels for short and long-term planning.
- Gartner Hype Cycle™ research to reduce the risk of your investment decisions.
- Government-specific maturity models, frameworks, RFP templates and toolkits to help with both strategy and execution.
Communicate executive strategy
- Deliver on citizen expectations and operational needs with the Road map: The Future of Digital Government Strategy.
- Build a strategic IT plan you will actually use to map and communicate why and how to execute initiatives.
- Shorten time-to-decision with advisory partners who conduct 490,000+ direct client interactions each year.
Accelerate execution on mission-critical priorities with unique capabilities
- 400 active Gartner Ignition Guides to assess, prioritise, develop and accelerate execution of IT initiatives.
- Gartner IT Budget to benchmark key metrics against IT cost and contributions being delivered.
- 750+ consultants for contract optimisation.
- Senior consulting partners to help turn guidance into customised action plans.
Practical solutions for your mission-critical priorities with measurable results
Gartner research shows that 59% of government CIOs want to improve the citizen or user experience of their organisation. Many (53%) are also focussed on improving operational efficiency. Yet decision silos, culture issues and lack of funding often stand in the way. Navigate these challenges with Gartner expert insight, bespoke analysis and tools, and one-on-one consultations.
Start and accelerate your digital government transition with these tools:
- Gartner Digital Execution Scorecard™ to unite the C-suite during investment decisions.
- Gartner Hype Cycle™ research to discern the hype from viability with the evolution of technologies or applications.
- Gartner IT Score for a bespoke, on-demand view of Government Digital Business Benchmarks to plot your path against peer groups.
- Gartner Magic Quadrant™ research to help you find best-in-class vendors of software solutions and services.
- Gartner BuySmart™ capabilities to help you make fast, smart budget and tech decisions to use government funding.
Connect with one of our more than 2,200 experts for industry-leading guidance and tools
Make faster, smarter decisions
- Work with former public-sector CxOs who understand your responsibilities and can guide you through transformation efforts.
- Unite your leadership cross-functionally with role-specific insight for CIOs, data and analytics, security, I&O, software engineering, finance and more. Explore Functions and Roles
- Consult with a Gartner expert to help you identify, prioritise and execute on strategic initiatives. Meet Our IT Experts
- Participate in discussions alongside your peers on topics central to your role. View Upcoming Webinars
How we impact government
- We work with government agencies to support their digital modernisation strategies, including; cybersecurity, AI, cloud strategy, application modernisation, innovation strategy planning and culture change management.
- Strategic insights from experienced experts. Why Veterans Choose to Join the Gartner Public-Sector Team
- Connecting private sector technology insights to the needs and missions of government. Public-Sector Team
Insights across agencies
- Public Safety and Justice. How integrated digital capabilities require composable solutions and modular information and technology design.
- Human Services. How to seamlessly integrate and coordinate public assistance and services to a highly diverse ecosystem.
- US Federal and Defense. Building digital maturity to advance policy and legislative objectives.
Get inspired to drive innovation with access to experts and global peers
Unmatched government research for an evolving digital world
- Expertise in specific subsectors and tiers of government.
- Expert discussion panels and webinars ideating on key topics and trends, both global and government-specific.
- Timely resource centers and insights on trending global and government topics Technology. View the Latest IT Articles
On-demand access to the largest community of experts
- Expert guidance from 2200+ Gartner experts and former government IT practitioners (our experts are quoted in leading business publications worldwide 70+ times a week).
- 40+ years of independence as a global research firm.
- Guiding principles on independence and objectivity to communicate vision and execute strategy with confidence.
▶
Capitalise on an extensive peer network
- A diverse community of peer CIOs and IT leaders in governments around the world.
- The Gartner Peer Insights™ community: Here, users have shared 385,000+ online reviews on more than 30,000 IT products and services.
- Destination and virtual events offering opportunities to connect with CxOs, peers and Gartner experts to help guide you on your strategic journey.
Explore Conferences
Public-sector client success through digital strategy transformation
The Office of Industrial Relations (OIR), a Queensland government agency in Australia, was able to modernise business areas to drive cultural change while raising the profile of IT and getting IT’s voice heard at an executive level.
Just published! Our latest government research and insights
Join a global community of government executives and leaders
Attend a Gartner conference to get actionable, objective insights from Gartner experts and speakers, immerse yourself in peer discussions and leave with the right tools to turn strategy into successful execution.
FAQs from government leaders
What is digital government?
Digital government is designed and operated to take advantage of digital data and technology to create, optimise and transform digital government services. See more answers to FAQs around digital transformation.
Can technology trends enable CIOs to meet stakeholder needs?
Technology radically impacts the ability of government CIOs to deliver on their mission, strategy and operational goals and meet the needs of rising citizen expectations. Know the key technology trends.