An Operating Model with New Technologies to Support the Business Strategy

The company has identified key levers as the drivers of future growth, one of them being people and systems. This includes investing in skills, competencies and leadership while also digitising and adopting new ways of working.

The Aveng Group works in a low margin environment with minimal room for error. Gartner supported leadership to ensure the right levers are pulled for the best operational efficiencies. This included which new systems or technologies could be implemented, exploring new processes to support the business strategy, and support to transform the business application portfolio.

Gartner tools and insights such as time and pace analysis studies also helped to identify how to improve the business application portfolio, quantifying opportunities and risks. Expert knowledge from subject matter experts and the application of key research supported troubleshooting opportunities to ensure the best decisions are made and align to the business.   

Gartner guidance and support in engaging software and service providers ensured the company was making the right investment decisions. This included Gartner vendor contract reviews and determining whether the best value is received from third parties. 

With support from Gartner and the Gartner Experts, Aveng Group was able to:

•  Improve productivity within its IT function and within the business. 
• Make fast, effective and sustainable decisions that facilitated solutions to be implemented quickly, while testing ideas against alternatives and ensuring that focus and efforts were spent in the right area.
• Improve cost effectiveness by comparing the value from various vendor offerings and understanding what peers and competitors are doing. 
• Save time, enabling leadership to collaborate more with their teams, troubleshooting opportunities and ensuring business alignment.