15 February 2022
15 February 2022
Contributor: Jackie Wiles
Web3 will not overtake Web 2.0 in the enterprise before the end of the decade, but you can start talking today about a world with less authority and more automated business execution.
In short:
The term Web3 was popularised by Gavin Wood, co-founder of Ethereum, who argues that centralisation is not socially tenable long-term. Also called Web3 and Web 3.0, Web3 eliminates the need for and functions of Web 2.0 central authorities and “gatekeepers”, such as major search engines and social media platforms.
“Web3 innovations will take the internet into new realms and give rise to applications not previously possible”, says Avivah Litan, a distinguished VP Analyst at Gartner. “But Web 2.0 still has advantages in terms of scale, customer service and customer protections. Potential Web3 risks include lack of customer protections, new security threats and a swing back to centralised control, so organisations will want to shore up governance and risk management before replacing Web 2.0 applications.”
Watch our experts: The Opportunities and Challenges Surrounding Blockchains
Web3 is attractive because it enables peer-to-peer interactions without centralised platforms and intermediaries.
“The idea behind Web was to make publishing possible for anyone; the idea behind Web 2.0 was to give readers the possibility to be writers too”, says Whit Andrews, a distinguished VP Analyst at Gartner. “Web3 is intended to give any participant on Web their own autonomous power and control.”
Web3 uses a stack of technologies, based on decentralised blockchains, which enables new business and social models. Users own their data, identity, content and algorithms and participate as “shareholders” by owning the protocol’s tokens or cryptocurrencies. That ownership shifts power and money away from centralised Web 2.0 “gatekeepers”, such as big tech companies and governments.
Tokens and cryptocurrencies power the business models and economics of Web3, which supports new business opportunities in relation to, for example, the monetisation of non-fungible tokens (NFTs) in new metaverse applications.
The terms “metaverse” and “Web3” are often conflated, but they actually describe distinct—yet related—concepts. Metaverse denotes an evolving vision of a digitally native world in which we will spend our time working, socialising and engaging in all types of activities. Web3 provides decentralised protocols and a technology stack that can be used to build parts of a metaverse and the new communities and economies that it will enable.
Download now: 2021–2023 Emerging Technology Road map
Existing Web3 applications are limited in enterprises, but public applications are thriving. These include decentralised finance (DeFi), NFTs, play-to-earn games and community-organised decentralised autonomous organisations (DAOs). For example:
Examples of Web3 success in well-established industries are sparse, and large enterprises will likely be slow to cede governance, oversight and control of applications they use in conjunction with other digital ecosystem participants in order to move to Web3. Nevertheless, most organisations will ultimately want to implement applications and processes that benefit from trust-minimised computing, new business models and opportunities that only Web3 promises to enable.
Some Web3-adjacent and evolving value-adding protocols and technologies include:
Aspect of protocol |
Web 2.0 |
Web3 |
Trust model |
Centralised services, servers and software Trust the companies behind them |
Decentralised, peer-to-peer, no central authority, no single point of failure Trust is minimised—trust in the decentralised protocol |
Governance |
Power consolidated among digital giants |
Decentralised autonomous organisations (DAOs), where governance is distributed to stakeholders (governance token holders) |
Business model |
Digital giants and service providers own customer data, which are used to earn revenue |
The blockchain network pays transaction validators for their work Game theory is employed to maintain transaction integrity |
Content |
Dynamic, user-generated Source content can be duplicated |
User-owned and uncoupled from Web 2.0 services |
User participation models |
Free services in exchange for user data Payments made to intermediaries for running services and software |
Users own their data and content, and can monetise them Payments made directly to blockchain transaction validators |
User interfaces |
Web Social networks Mobile apps |
Decentralised apps (dApps) Centralised marketplaces or services |
User authentication methods |
User IDs Passwords Other authentication |
Private key that unlocks access to owner’s records on a blockchain; the private key can be in a self-hosted wallet or a third-party wallet |
Financial system |
Centrally managed by central banks and other financial institutions and networks |
Run by smart contracts (basically “if, then else” scripts) and blockchain protocols There is no centralised control and there are no intermediaries to pay |
Currency |
Centrally managed, government-backed currency (e.g., currency managed by a bank or a stored-value account provider) |
Cryptocurrency built into decentralised blockchain Users act as their own bank, but can delegate to a centralised exchange |
Recommended resources for Gartner clients*:
Top Five Reasons CIOs Should Care About Blockchains
Quick Answer: What Are Blockchains?
Quick Answer: How to Protect and Secure the Use and Trading of NFTs
*Note that some documents may not be available to all Gartner clients.