Decisions that use data can be automated in a variety of ways but fall somewhere between being mostly human-based and entirely automated. The key is knowing when and how to use artificial intelligence (AI) to improve the speed and accuracy of your business decisions.
This guide to augmented decisions outlines how to:
- Understand the role of automation in decision-making
- Blend the human and AI factors in hybrid decision-making
- Use a decision intelligence framework to assess when to augment/automate decision-making
- Act intentionally to create an organizational competency in decision intelligence
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This guide is part of the Gartner Essential Guides for Effective Decision-Making Series. You can access other essential guides you need to build effective data-driven decision-making capabilities.